Our Service
A comprehensive Responsible Officer service tailored to your organisation's needs.
Establishing Your RO Relationship
We will establish a relationship between your organisation and a fully trained Responsible Officer who you will nominate to act for your organisation. This is a contractual relationship between MYRO and your organisation.
We provide the necessary contract, memorandum of understanding and service level agreements to ensure that all aspects of the relationship are clearly established.
You will need to provide details of your service, personnel and activities so that we can configure our systems to accept data and information which you will submit.
What You Receive
- A named, trained Responsible Officer
- Formal contract and service level agreement
- Memorandum of understanding
- System configuration for your organisation
- Ongoing support and guidance
Policies and Procedures
We develop with you the necessary policies, procedures and systems required in your organisation to meet your statutory obligations.
Complaints Policy
A structured framework for handling and investigating complaints within your organisation.
Managing Concerns
Procedures for identifying, investigating and managing concerns about doctors' fitness to practise.
Medical Appraisal Policy
A comprehensive appraisal policy aligned with Good Medical Practice and GMC requirements.
Clinical Governance
Systems and processes to ensure quality of care and continuous improvement across your organisation.
Quarterly & Annual Returns
Support with completing and submitting quarterly and annual returns to NHS England.
Pre-employment Checks
Assisting management with ensuring doctors have the necessary qualifications, experience and satisfactory references before employment.
Important Documentation
Key regulatory documents and guidance relevant to Responsible Officers and Designated Bodies.